Privacy Policy
Zenith Nights Co. keeps your personal information safe and uses it only for clear business reasons.
This policy explains what we collect, why we need it, and the choices available to you.
Contact our privacy team
Who this policy covers
This policy applies when you browse our website, contact Zenith Nights Co., visit our Buckingham showroom, or place an order for bedding and mattresses.
Our responsibility
Zenith Nights Co. is responsible for deciding how and why customer information is used.
What we collect
We collect the details needed to answer enquiries, process orders, arrange delivery, and keep accurate records.
- Contact detailsName, email and phone number
- Order detailsItems, size and delivery address
- Website dataDevice and page activity
Why we use your details
Your information helps us provide the service you asked for and keep our records accurate.
We use it to confirm purchases, arrange delivery, respond to messages, manage returns, improve the website, and meet legal or accounting duties.
When processing is lawful
UK GDPR requires a lawful reason for every use of personal information. We rely on the basis that fits the task.
- ContractTo fulfil your order
- Legal dutyTo keep required records
- ConsentWhere you choose updates
Who receives information
We share only the details a supplier needs to complete its role. We do not sell customer information.
Recipients may include payment providers, delivery partners, website hosts, professional advisers, and public authorities where the law requires it.
Control over your information
You can ask for a copy of your personal information, request a correction, or ask us to erase information where the law allows. You may also object to certain uses, restrict processing, or ask for your information in a usable format.
We usually respond within one month. Some requests need identity checks so we protect your account.
Raise a concern with the Information Commissioner's Office if you are unhappy with our response.
How we protect records
Zenith Nights Co. limits access to personal information and keeps it with the people and suppliers who need it for a defined task. We use practical controls such as account permissions, secure services, careful supplier selection, and staff awareness. No online service can remove every risk, so tell us promptly if you think your information has been exposed.
“Keep the request clear, then we can act on it promptly.”Privacy support principle
“Access is limited to the work that needs it.”Records handling principle
How long records stay
We keep information for as long as it is needed for the reason it was collected, including order support, accounting, complaints, and legal duties.
Clear dates and changes
We may update this policy when our services, suppliers, or legal duties change. The current version is published on this page.
Ask us about privacy
Send a clear request and we will route it to the right person.
Send a privacy enquiry