Website and purchases
Terms and Conditions
These terms explain how you may use Zenith Nights Co. and what applies when you order bedding or a mattress from us.
Read them before placing an order.
Read purchase terms
Clause 1
Using this website
Use this website lawfully and with care. Product descriptions, photographs and measurements are provided to help you choose; colours can vary between screens and fabric batches.
We may update pages, prices or availability when details change.
Site access
You must be at least 18 to place an order, or have permission from a parent or guardian.
Clause 2 · Product details
Choosing the right product
Check the size, firmness, materials and care instructions before ordering. A mattress should fit the bed frame and access route at your property.
- Size and dimensions
- Materials and care
- Firmer or softer feel
Clause 3 · Contract
Orders and payment
Your order is a request to buy. A contract begins when we confirm acceptance by email. We take payment through the methods shown at checkout.
If an item becomes unavailable, we will contact you and explain the available options.
- Order confirmation
- Secure payment
- Help by phone
Clause 4 · Delivery
Delivery and returns
Delivery dates are estimates until confirmed. Please check access, parking and room measurements before a mattress leaves our care.
Consumer cancellation rights apply to eligible online orders. Contact us promptly if goods arrive damaged or incorrect.
- Delivery details at checkout
- Agreed delivery date
- Cancellation process
Clause 5 · Charges
Prices and availability
Prices are shown in pounds sterling and include VAT where applicable. Delivery charges are displayed before you submit payment.
We correct genuine pricing or stock errors as soon as we find them.
- Prices in GBP
- VAT shown where applicable
- Stock checked before dispatch
Clause 6 · Our responsibilities
What Zenith Nights Co. must do
We will supply goods that match their description, are of satisfactory quality and are fit for their normal purpose. We will handle your order details carefully and keep you informed when a material change affects delivery or availability.
Nothing in these terms limits rights that UK consumer law gives you. If we cannot meet an agreed obligation, tell us in writing so we can review the order and put matters right.
Keep your records
Retain your confirmation email and receipt. They help us locate an order quickly.
Clause 7 · Customer experience
Clear advice matters
Our customers often tell us that careful measurements and a direct conversation make ordering easier. Feedback is personal experience, not a promise that every product will suit every sleeper.
"The written measurements made it easy to check our stairs before ordering."
Madeha Lh"Ncr Lazarides, homeowner: The team explained the firmness options clearly and kept the delivery arrangement in writing. That made the purchase straightforward for our guest room."
Ncr Lazarides, homeowner
Clause 8 · Order summary
Charges shown clearly
Review the complete order summary before payment. The final screen identifies the goods, delivery charge and any service arranged with your purchase.
Clause 9 · Contact
Questions about these terms
Write to us before ordering if a clause is unclear. We can discuss a product or order at our Buckingham address.
- Stowe Avenue, Buckingham, Buckinghamshire, MK18 5JF
- +44 7821 974478
- [email protected]
Clause 10 · Governing law
Law and updates
These terms are governed by the law of England and Wales. Courts in England and Wales have jurisdiction, subject to any rights you have as a consumer.
We may revise these terms when our services or legal duties change. The version applying to an order is the version available when that order is accepted.
Last reviewed
These terms are presented for website use and product purchases by Zenith Nights Co..